How to moderate the comments of users?

Just like user entries, it is also possible to moderate comments on the platform. The difference is that the comments of your users appear directly on the platform. That is why, when moderating comments, you only have to do something with the comments you want to remove from the platform. The other comments can be left as they are.

Open the Moderation item in the menu on the left side of the screen.
Then choose the sub-item Comments.



Select a post you wish to moderate and right-click the Moderate button.

Tab 1: Check

Please choose from the following options:
Click Don't Publish to reject the comment.
Click Internal review to send the comment to a colleague.
Click Send feedback to give a user feedback on a comment.
Click on Edit to make changes to the comment.

Tab 2: Feedback

Don’t Publish

The mail for rejecting a post will appear automatically.
Click Send with feedback to inform the user that his post has not been published.
Click Save without feedback to not publish the entry without informing the user.

Internal review

The mail for forwarding a comment will appear automatically.
In the To section, choose to whom you want to send the comment.
You may add questions or suggestions to the e-mail.
Click the Forward button to not publish the comment yet and to ask for internal advice.

Send feedback

The mail for sending feedback on a comment will appear automatically.
Enter your feedback about the comment in the mail.
Click Send feedback to not publish the comment yet and to send the feedback to the user.

Edit

The comment is opened.
Adjust the comment that you want to change.
Click the Save button at the top right to save your changes.
Then continue moderating the comment.


Support needed? Don't hesitate reaching out via support@bpart.be !

Updated on: 02/05/2023