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Sharing or using a file in Bpart

Want to share a file from your Bpart platform in a report, an email or on a page of your project? Here's how: use the "copy link" button in the file manager (files). This copies a permanent link that keeps working.


Do you copy and paste the link from your browser's address bar? Then it will stop working after about five minutes: files are always opened through a temporary, secure link.



  1. In the admin environment, go to Files in the menu on the left and find your file in the list.
  2. In the Actions column, click the blue button (the link icon). The link is now on your clipboard.
  3. Paste the link wherever you need it.


A correct link always starts with https://assets.bpart.eu/rails/active_storage/blobs/redirect/ and ends with the file name.



  • In Word or PDF: select the text, choose Insert link and paste the copied link.
  • In an email or news post: paste the link directly or put it behind a word.
  • On a website: use the same link as a hyperlink.


When you click the link, the file opens straight away in the browser. Anyone who has the link can view the file. So don't share links to confidential documents.


Did you know that links to files are also available in the Bpart URL picker, which you use for e.g. action buttons at the bottom of a page, post, timeline, menu item...? Click the URL picker, go to the third tab (files) and select a file directly.


Troubleshooting: where it goes wrong


The link no longer works and you see a message such as AccessDenied or Request has expired.


You probably copied the link from your browser's address bar after opening the file. That is a temporary link, which expires after 5 minutes. That's why it works when you test it right away, but not later.


How to recognise a temporary link: it starts with https://bpart-prod.s3.eu-central-1.amazonaws.com/ and is very long, containing among other things X-Amz-Expires=300.


Solution: copy the link again using the blue button in File location and replace the old link in your document (see above, "Using the link").


Link

Starts with

Works

Via the blue button

https://assets.bpart.eu/...

Permanently

From the address bar

https://bpart-prod.s3...amazonaws.com/...

5 minutes


Some links in your document work, others don't.


Then you copied links in both ways. Check every link in your document and replace the temporary ones.


A correct link suddenly stops working.


The file has probably been deleted or replaced by a new upload. A new file gets a new link. Copy it and update your document.

Updated on: 21/10/2026

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